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FAQ

Frequently Asked Questions

What advantages does vinyl fencing have compared to wood?

Vinyl fencing is preferred product by most homeowners and companies because it does not corrode or damage due to the elements, it requires no maintenance such as painting or sanding, it does not adhere to concrete which makes it easier to install and repair, and it withstands higher winds than wood fences because of its ability to flex in the high winds instead of buckling or snapping in half.

How can I clean my vinyl fence?

It is recommended that you clean your vinyl fence from time to time in order to maintain a high quality appearance. Simply spray off any dirt or grass clippings with your garden hose. For tougher stains and marks from your lawn mower tires or graffiti, lightly apply lacquer thinner or "Simple Green" and rinse.

Is it normal for my vinyl fence to move in the wind?

Yes. In fact vinyl fencing is designed to be flexible under high winds in order to prevent the product from buckling or snapping.

What does the term "wind rating" mean?

It is important to know that a wind rating is only as good as the installation. Many vinyl companies will provide a wind rating for certain products in order to imply a measurable wind resistance. Most manufacturers will not warrant wind ratings that suppliers or installers give. Therefore, if a wind rating is warranted to a product either expressed or implied, it will be the installation company who honors such warranty.

What is the difference between mono and co-extrusion?

There are two ways to manufacture vinyl: Mono- and Co- Extrusion. Both are processes by which liquid polyvinyl is entered into a machine that molds and forms the liquid solution into a solid vinyl unit. Mono-extrusion is a single step process where a consistent blend of virgin vinyl compound and UV protecting agents are sent through the extrusion machine only once. Co-extrusion is simply a two step extrusion process. The first step is for an inner core using less chemicals. Then, the inner core blend is sent through another machine where a thin outer layer of virgin vinyl is extruded or laminated onto the core. The difference between the two is that the mono-extruded vinyl is one solid piece of virgin vinyl and the co-extruded vinyl consists of two similar products extruded together as one.

What is the purpose of using steel rail inserts?

Don't be fooled by companies claiming that the steel rail inserts will increase the wind rating for your fence. The purpose of the steel rail is not wind related, but the idea is to prevent the bottom rails of your fence from sagging or bowing. Many vinyl products have been known to have problems with this because the panels or slats are too heavy for the rail designs. If the rails sag too much, the panels may be susceptible to falling out. In addition, make sure your fence posts are spaced such that the steel rail insert reaches into both posts, the steel rail insert will not fulfill its purpose if the length of the steel does not reach into each of the posts for the section.

Will lawn mowers and edger's damage my fence?

It is advised that care be taken when using yard tools around your fence to prevent scratching or marking your product. A commonly used method is to pour a cement mow strip underneath the posts so as to prevent wear and tear.

What do the warranties cover?

There are two possible warranties that you will receive when you purchase your fence. The manufacturer's material or product warranty, and the installation warranty. Generally the manufacturer's warranty will cover any manufacturer defect such as discoloring, warping, cracking, peeling, chalking, etc. The labor or installation warranty will cover poor installation or workmanship, post settling, blown out slats, etc. Ask your sales representative for additional details.